Tuesday, February 26, 2008

McDonald- Refused Service to Deaf Customers (related Drive thru)


3 Different Location McDonalds.....
1.Drive Thru Cashier kept yak yak yak yak.. (ugh)
2.Drive Thru Cashier went well smooth with me (as Deaf Customer) promptly ask me pull over park while wait for my order placed. Behind the driver was so angry and rage came and stop then angry shouting at me. Whoa, Excuse me, What are you trying say "Not belong here?" Rage Driver promptly answered me back "You're Deaf not supposed belong here and GET OUT OF HERE!" My god, Unbelievable the rage driver.. Must be lose their mind and cuckoo?
3.Drive Thru Cashier really very rude remarks and their facial expression attitude dirty looks and refused take our order placement as we are Deaf Customer. I ask Cashier promptly nicely, we have to rights order but Cashier refused take our order and force us and GO park it and get inside the order it. My god, Cashier is frigg'n no willing co-operative deal with Deaf Customers. I asked my husband, never mind let's go and park it. I'll handle this problem! I went stormed into the McDonald and ask for Manager please. Cashier stunned surprised how am I angry looks and finally got Manager. Manager came and see me, Nicely talk. I replied to the Manager, Can you see my face turned into RED! Yes, I'm mad! I wrote the paper. "I'm not very happy w/your service in Drive Thru, who refused take my order placed because We are Deaf Customer/" Drive Thru cashier force us and go walk inside the McDonald and take order. Manager was so surprised looking shocked and asked me what do you like order? Few minutes later, Manager bring LARGE OF LUMP 2X Meals extra lot of baggies. I ask Manager, Excuse me, I wasn't order like that. Manager say "Never mind, you can take it" I replied to Manager, well, actually I still not satisfaction your service and request your co-worker drive thru cashier come here! Manager really not happy but have to accept deal with this matter and get the person who was work drive thru. Finally Drive thru cashier work came and saw me, spoke out of loud mouth about me. Manager got turned into RED FACE front of public.. I was watched both of them.. How's so nice of that! Manager really not happy with his staff worker and blew angrily directly his worker. Therefore, I'm satisfaction and happy then took my large of lump meals baggies away which it's FREE meals.. :) I spoke w/my husband about matter of situation at McDonald which Manager really angry and blew his co-worker staff of drive thru cashier. My husband really thrilled and curious and took off our car and went into the McDonald then got back into the car again and telling us. "My God, really Manager still red face, My husband said." I laughed, I don't give them a damn. Let's go home!
I feel better! (chuckles)

19 comments:

Deb Ann said...

You're champ! As for me, I'm not that bitch! I wish I can be bitch like you. *chuckles*

Anonymous said...

wow i cant bevile that shity why mcdonald who work act ruded to you or every boby deafs also samething i was there too i was order for food and people hearing works thinks there dont seen what i am deaf personand cannot talking my voices i told many times (i am deaf and pls penand paper ) they think i seen likely dumbs i am easy piss off!! lol you are smart and you are right for deaf person when everybody hearing needs undertood respect our deafs world!! yaya from billy rusher oklahoma state

NorthTrue said...

Oh boy McDOnald need sensitive training.. Here my town have mc Donald that have button to notify the teller to prepare for baord or paper/pen to Driver..

Good VLog
Greg

Tassielady said...

ROFL im like that if they get rude to me oh they are in for a rude shock coz i can speak well and they just drop the jaw to the floor !!!!

Coach Creech said...

KUDOS!!!! Kiss-fist ya!!

jack said...

WOW, thast very funny your should be proud what you did for deaf commutiny, i hope that bitch opertaor on last learn his/her lesson, im sure hes fired too lol, again! WOW omg lol thats funny haha GJ

Anonymous said...

Wow you are CHAMP!!!!! I like last one part. Good job!!!!!!!!!!!!!!!

Anonymous said...

http://squ65.blogspot.com/2008/02/bring-your-own-pen-and-pad-is-your-job.html

Anonymous said...

You are ROCKS!!!!! CHAMP!!!!!

Anonymous said...

good for you, no fast food service should ignore deaf people at drive through. You did right. Bravo!

I would insist manager's name and employee name then write to corporate headquarters and tell them of their failure in senstivity training

Deb M

GalaxyAngelz said...

NorthTrue,
Really, your home area have ready prepared for button let them know whoever will bring pen and paper ready for Deaf Customers. That kewl!
I would love have your info in your home area and where location specific. Let me know asap reason So I can let headquarters know about this one issues. As long Make Deaf Customer happy!

Anonymous said...

bITCH ROCKS!!!!!!!!!!

DeafRoger said...

Always enjoy your story telling! Big bitch are ya eh!! Something to be proud of I guess ;)

Cheers!
Roger

Anonymous said...

IF PROBLEMS WITH MCDONALD ATTUDES BETTER REPORTS TO HEADQUATER THOUGHT WWW. MCDONALD,COM I THINK I DID BEFORE WHEN THEY ORDER WRONG FOOD IN MY BAGS AND I EXPLAIN TO COMPLAIN TO HEAD QUATER AND SEND ME MAIL FREE MEAL TICKET THEY SAID THANKS FOR CHANGE BETTER SERVICE. MOSTLY TIME WHEN I DRIVE THRU AS ONCE THEY SAID MOVE PARK COME IN I SAID HELL NO I WONT MOVE MY CAR UNTIL YOU ORDER ME OR I REPORT HEAD QUATER THRU COMPUTER THEY SHUT THEIR MOUTH AND SEAL AND SAID I AM SORRY RUDE TO YOU I SAID KISS MY ASS AND ZOOM THEN LATER ON I CAME BACK AND SAME PERSON AND THEY SCARE OF ME BECAUSE WE ARE DEAF TOUGH TO STAND NO MATTER WHAT I TOLD THEM LOOK AT HEARING IMPAIRED ON DRIVE THRU WINDOW WHAT THEY SAID DEAF RIGHTS AND PERSON WROTE I DID NOT KNOW I SAID NO EXUSE WHEN BOSS TELL TO YOU AND GOT BAD MOUTH THEN I GET OFF CAR AND KNOCK DRIVE THRU WINDOW AND EXPLAIN TO MANGER AND MANGER GOT HER FIRED BECAUSE NOT DOING RIGHT THINGS BAD ATTUDES I TOLD WHAT WRONG WITH THAT STINK ATTUDES YOU HIRE ON JOB. NOW EVERYONE SAID WHISTLE AND EVERYONE SAID ARE YOU ALRIGHT I SAID I AM FINE DONT PUT STINK ATTTUDES ON CUSTOMERS. THEY SAID RIGHT. REMEMBER EVERYONE DEAF PEOPLE STAND NO MATTER WHAT CUSTOMERS FIRST SERVES FOR US NO FEAR.

Anonymous said...

ha, i just start read your blog today. this is very good story! i like so much.. mcdonalds think they just give you free on food and then you maybe go away and stop bother them but Wrong! not all about want food, want equal access for driver through same like other people. i very like your story =D good job be bitch to them! *laughing*

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